Job Details

Desktop Support Technician

Manage the install, maintenance, and upgrade of pc hardware and software. Share your expertise in support of servers, networking, and phone equipment at the facility and support Level I- III service desk. Strong communication skills are required for working with end users onsite and remotely. This company is recognized as an industry leader in technology and manufacturing; our client began as a small manufacturer and is now well-known worldwide.

This position is on-site in Jonesboro, AR. You must be local.

Why you should apply

• Benefits including dental, Vision and Medical.
• Retirement programs with employer match.
• Paid Holidays and vacation.
• Tuition Reimbursement.
• Highest safety standards in the industry.
• Every employee has the opportunity to learn, grow and succeed.

What you will be doing

• Provide support for office and manufacturing hardware.
• Level 1 3 customer service support via phone or remote access.
• Install, maintain, and upgrade PC hardware, printers, peripherals, and software.
• Support servers, network, and phone equipment.

About you

• Be able to do the job as described.
• Bachelors Degree with 2+ years of previous experience.
• Skilled at PC installation, upgrades, and repair.
• Windows and Microsoft Office experience.
• Excellent troubleshooting and communication skills.
• Understanding of server & networking technology.
• Up to 25% travel.
• Comfortable working in office and manufacturing environments.

How to apply

Wed love to see your resume, but we dont need it to have a conversation. It is as easy as one, two, three! Send an email directly to me, teambradley123 (at) gmail (dot) com and tell me about your passion for technology support. If you prefer to apply traditionally, please submit your resume through the provided application link.

Feel free to send me an InMail as well!

Setting Expectations

Wed love to help every single person who is interested and applies to this role. Unfortunately, too many people apply who dont appear capable of doing the job. We apologize in advance; however, we will not be able to respond directly to all submissions. Sponsorship is not an option for this role. This client is an Equal Opportunity Employer.

TBI Id No: 24-13013, Desktop Support Technician